TERMS & CONDITIONS

Effective Date: 01 January 2025

Welcome to Biznus. These Terms & Conditions ("Terms") govern your use of the Biznus website and mobile application ("Platform") and your purchase of hardware, power tools, electrical equipment, industrial supplies, and related products.

By accessing or using our Platform, you agree to comply with these Terms. Please read them carefully before using our services.

1. Company Information

Biznus Owned and Operated by: INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197)

Website: https://biznus.in

Email: info@biznus.in

Phone: +91 8386868609

Corporate Office: S AF-005-007, 1st Floor, Conscient One, Sector 109, Gurugram, Haryana – 122006, India

Registered Office: 510 PRAKASHDEEP BUILDING, TOLSTOY MARG, CONNAUGHT PLACE, NEW DELHI, Delhi – 110001, India

2. Eligibility

To use our Platform and place orders, you must be at least 18 years of age or the age of majority in your jurisdiction.

By using Biznus, you confirm that you meet this requirement.

3. Account Registration

To purchase products or access certain features, you may need to create an account.

You agree to:

1. Provide accurate, complete, and current information.
2. Keep your account details updated.
3. Maintain the confidentiality of your login credentials.
4. Accept responsibility for all activities performed through your account.

4. Products and Pricing

Biznus offers a wide range of:

1. Power Tools
2. Hand Tools
3. Electrical Tools
4. Industrial Equipment
5. Hardware Accessories
6. Measuring Instruments
7. Safety Equipment
8. Plumbing Tools
9. Construction Tools
10. Automotive Tools

Product prices, specifications, availability, and offers may change without prior notice.

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, occasional errors may occur.

Product images are for reference purposes only. Actual products, packaging, colors, or specifications may vary depending on the manufacturer.

5. Product Usage & Safety

Customers should:

1. Read and follow all manufacturer instructions.
2. Use products only for their intended purpose.
3. Wear recommended safety equipment while operating tools.
4. Ensure proper installation and handling.

Biznus shall not be responsible for injuries, damages, or losses resulting from improper installation, misuse, negligence, unauthorized modifications, or failure to follow safety instructions.

6. Orders and Payments

1. Orders are subject to product availability and verification.
2. Biznus reserves the right to refuse or cancel any order due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
3. Accepted payment methods include:
4. Credit Cards
5. Debit Cards
6. UPI
7. Net Banking
8. Wallets
9. EMI (where available)
10. Cash on Delivery (selected products and locations)

All payments must be made in Indian Rupees (INR).

7. Shipping and Delivery

Orders are generally processed within 1–2 working days.

Delivery usually takes 3–7 business days, depending on your location.

Delivery timelines may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

8. Returns and Refunds

Returns and refunds are governed by our Return Policy and Refund Policy.

Only eligible products returned within the specified return period will qualify for replacement or refund.

9. Warranty

Certain products may include a manufacturer's warranty.

Warranty does not cover:

1. Normal wear and tear
2. Improper installation
3. Misuse or negligence
4. Physical damage
5. Water or fire damage
6. Unauthorized repairs or modifications
7. Consumable parts unless covered by the manufacturer

Please refer to the individual product page or manufacturer's documentation for warranty details.

10. User Conduct

You agree not to:

1. Violate any applicable laws or regulations.
2. Submit false or misleading information.
3. Use the Platform for fraudulent or unauthorized activities.
4. Attempt unauthorized access to our systems.
5. Upload malicious software or harmful content.
6. Interfere with the Platform's security or functionality.

11. Intellectual Property

All content available on the Biznus Platform, including:

1. Logos
2. Product Images
3. Graphics
4. Videos
5. Icons
6. Product Descriptions
7. Website Design
8. Text
9. Software

is the intellectual property of Biznus or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. Limitation of Liability

Biznus and INDOGLOBAL DEFTECH LLP shall not be liable for any indirect, incidental, special, or consequential damages arising from:

1. Use of the Platform
2. Product installation or usage
3. Delivery delays
4. Technical interruptions
5. Pricing or listing errors
6. Third-party services

Our maximum liability shall not exceed the purchase value of the product.

13. Indemnification

You agree to indemnify and hold harmless Biznus, INDOGLOBAL DEFTECH LLP, its directors, employees, affiliates, and partners against any claims, losses, liabilities, damages, or expenses arising from your misuse of the Platform or violation of these Terms.

14. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using Biznus, you consent to such collection and use of your information.

15. Changes to Terms

Biznus reserves the right to modify or update these Terms at any time.

Updated Terms will be published on this page with the revised Effective Date.

Continued use of the Platform after such updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Biznus Owned and Operated by INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197)

Email: info@biznus.in

Phone: +91 8386868609

Website: https://biznus.in

Corporate Office: S AF-005-007, 1st Floor, Conscient One, Sector 109, Gurugram, Haryana – 122006, India

Registered Office: 510 PRAKASHDEEP BUILDING, TOLSTOY MARG, CONNAUGHT PLACE, NEW DELHI, Delhi – 110001, India